Question 1

How does WhatsApp sizing work?

Accepted Answer

You send us your chest, waist and height on WhatsApp; we recommend the size and fit for the suit you want. It's free, takes about ten minutes, and it's how most CSuits orders start.

Question 2

How long does delivery take?

Accepted Answer

2–5 working days anywhere in South Africa via tracked courier. Group orders of 8+ suits ship free, and you get your tracking number on WhatsApp.

Question 3

How do I pay?

Accepted Answer

Right now we confirm orders personally on WhatsApp and send you secure payment details. At launch, on-site checkout adds card, Apple Pay, Instant EFT and Capitec Pay — all without ever leaving csuits.co.za.

Question 4

Why are your prices lower than the mall?

Accepted Answer

A 30-year direct supplier relationship and no store overhead. The same construction that ends up under boutique labels comes to you without the middleman markup.

Question 5

Do you do group discounts?

Accepted Answer

Yes — 5% off for 3–4 suits, 10% for 5–7, and 15% plus free delivery for 8+. Weddings, matric groups, corporate teams and family events all qualify.

Question 6

What if the suit doesn't fit?

Accepted Answer

You have a 7-day cooling-off period on online purchases. WhatsApp us, we arrange the exchange or collection, and refunds go back via your original payment method.

Question 7

Do you have a physical store?

Accepted Answer

No — CSuits is online only, and that's deliberate. No store overhead means better prices, and WhatsApp gives you more fitting help than a changing room ever did.

Straight answers.

Everything people ask us

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